Pick-ups
Parcels, online orders and anything waiting for you at a shop, office or bus stage.
Errands · Nairobi
Errand services in Nairobi.
Tuma Sisi offers errand services in Nairobi, run over WhatsApp. Send us the errand and we collect, drop off, queue and shop for you, with photos and receipts along the way.
Type it, voice-note it, or send a photo of your list.
- Photos before we buy
- Receipts every time
- Our fee is paid on delivery
What we do
Errands we run.
If it means a trip across town, hand it to us. A few examples below, and 30 more errands you can hand off.
Drop-offs
Documents, parcels and deliveries to friends, family or offices across Nairobi.
Shopping runs
The one thing you forgot, or the whole list. See our personal shopper and grocery delivery services.
Queues
The lines that swallow an afternoon. We wait in them so you can get on with your day.
Collections
Tailor, cobbler, bakery or repair shop. We collect it when it's ready.
Out-of-town delivery
Out of town? We shop or collect here in Nairobi and arrange delivery to you.
How it works
How an errand works.
One WhatsApp chat, from the first message to the receipt.
Send the errand
Tell us what needs doing, where, and by when. A voice note is fine.
We confirm
We agree the details and our service fee with you before we set off.
We run it
We keep you posted on WhatsApp, with photos from the shop before we buy anything.
It's done
Delivered to your door, or handed over where you asked. Receipts included.
Nothing gets bought until you say yes.
Send the errand
Errand runner near you
Errands across Nairobi.
Wherever you are in Nairobi, from the CBD to your estate gate, one WhatsApp message gets your errand moving. Market runs too: our Nairobi market guides show when each one trades.
You deal with one chat, from the first message to the receipt. Out of town? We shop or collect here and arrange delivery to you.
Our promises
Every errand, same promises.
Your money, your parcels and your time, handled the same way every run.
Photos before we buy
You see the exact item on the shelf before we pay for it.
Nothing without your OK
No purchase and no swaps until you say yes on WhatsApp.
Shelf price. No markup.
Your items cost exactly what the shop charges. Our service fee is separate and agreed up front.
Receipts, every time
A photo of the shop receipt for everything we buy, so every shilling is accounted for.
And our fee? You pay it on delivery, and your items up front, both by M-Pesa. How payment works
What errands can you run in Nairobi?
Pick-ups, drop-offs, queues, shopping runs and collections from tailors, bakeries or repair shops. If it means a trip across town, ask us.
How much do errand services cost in Nairobi?
Each errand has a service fee, which we agree with you on WhatsApp before we set off. Anything we buy costs the shelf price, with no markup. You pay our fee on delivery.
Can you collect a parcel for me?
Yes. Send us where it is, the name it's under, and where it should go. We'll collect it and bring it to you.
Do you run errands outside Nairobi?
We run errands in every estate in Nairobi. If you're out of town, we can shop or collect here and arrange delivery to you.
How will I know my errand is done?
We keep you posted on WhatsApp. You get photos from the shop before we buy anything, and a receipt for everything we buy.
More from Tuma Sisi
We also run.
Pick-ups, drop-offs, queues and shopping runs across Nairobi. Nothing gets bought until you say yes.
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